Reliable primary mission is to be the leading worldwide manufacturer and distributor of fire sprinkler products and related system component devices. In pursuing this mission successfully, the Company will be able to provide meaningful jobs for our employees in a good and safe working environment, with competitive wages and benefits, and opportunities for advancement.

Reliable is proud that many of our employees have long service records and that a number of our customers have been with Reliable for many years. The cornerstones of this success have been quality, product development, customer service, and promoting the growth of the sprinkler industry through involvement in our industry trade associations. Private ownership strives to create a family atmosphere and a professional environment in all of its business practices.

Recognizing the vital role that Reliable’s products play in protecting society from the devastation of fire, Reliable demands the highest quality in the design and manufacture of our products and the system component products that we distribute. All of our employees are encouraged to offer observations and suggestions on ways that we can continuously improve the quality of our operations.

In the highly competitive sprinkler industry, customer service is the characteristic that earns customer loyalty. Reliable seeks to provide not only quality products at competitive prices but also the very best in customer service to our customers.

Success carries with it an obligation to give something back. With this sense of responsibility, the Company devotes time and effort to enhance the image and future growth of the sprinkler industry through extensive volunteer work with such organizations as the National Fire Protection Association (NFPA), the National Fire Sprinkler Association (NFSA), the American Fire Sprinkler Association (AFSA), the Canadian Automatic Sprinkler Association (CASA), and the International Fire Sprinkler Association (IFSA).

Reliable seeks to maintain its private family-owned and controlled status. Further, it intends family ownership to be involved in daily management so that a family atmosphere can continue even as the Company pursues growth.
Integrity, honesty, and professionalism are of great significance in the way Reliable conducts its business affairs. We expect all employees, not just management, to meet the highest ethical standards in carrying out individual job responsibilities.
Reliable’s reputation as an industry leader is a tribute to the employees of the Company, past, and present, who have worked conscientiously to manufacture the best in automatic fire sprinkler equipment. Our success will continue by everyone working together, as a team, in a cooperative spirit to provide the Company’s customers with the ultimate in products and services.

Integrity, honesty, and professionalism are of great significance in the way Reliable conducts its business affairs. We expect all employees, not just management, to meet the highest ethical standards in carrying out individual job responsibilities.
Reliable’s reputation as an industry leader is a tribute to the employees of the Company, past, and present, who have worked conscientiously to manufacture the best in automatic fire sprinkler equipment. Our success will continue by everyone working together, as a team, in a cooperative spirit to provide the Company’s customers with the ultimate in products and services.